One has to operate under the cool customer mentality when you are bartending because you are in fact selling to the customers. This reverse might be a little hard to follow but it is true - you are selling your personality to those that visit your establishment. The bartender is selling their smile, their genuine look of concern and occasional advice to the people that come in for the main purpose of alcoholic enjoyment. The bartender's livelihood depends on tips so the better they "work it" the better the compensation has the potential to be. Many times the key to their success is being able to, even if only for a few brief moments, relate to the patron.
This concept of being able to "click" with others is so pertinent in life. The more I live, the more I learn how vital it is to be able to connect with others. You are more likely to gain their trust easier. Some can fake it but most need to work at it. It takes practice but the benefits that you receive are far worth the effort.
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